Active leak or ceiling stain
Start with repair triageShare where the water shows inside, when it started, and whether the roof has recent storm exposure.
Questions about a leak, a storm, a quote, or replacement timing? A two-minute call usually settles it — or send the roof details below and the request routes to the right service path.
Request help
Include the service needed, city, timing, roof age if known, and any visible damage. The more context you share, the easier it is to route the request.
Prefer not to call? Send the roof details, city, timing, and any visible damage so the request can be routed cleanly.
Start with the right roof path
Share where the water shows inside, when it started, and whether the roof has recent storm exposure.
Look for missing shingles, lifted edges, dented vents, granules in gutters, or damaged flashing.
Age, decking condition, ventilation, shingle wear, and leak history should guide the next step.
Mention membrane type if known, ponding water, rooftop units, seam issues, and any previous patch work.
Answers before you call
If your roof is under 15 years old with isolated issues, repair usually makes sense. If it is 18+ years with widespread problems like missing shingles in multiple areas, granules in gutters, sagging, or repeated leaks, replacement is typically more cost-effective.
Yes. Hail and wind damage often is not visible from the ground but can compromise shingle integrity. Insurance companies also have time limits on storm claims. A post-storm inspection documents damage before it becomes a bigger problem.
Yes. Low-slope commercial roofs need a different inspection path than shingles: membrane type, seams, drainage, rooftop units, flashing, ponding water, and repair history all matter.
A roofing pro can document visible storm damage with photos and written notes that may help a homeowner discuss the issue with an insurance carrier or adjuster. Coverage decisions still depend on the policy, roof age, deductible, and carrier review.
Wind-lifted shingles from spring storms, hail bruising, cracked vent pipe boots, damaged flashing around chimneys and valleys, and tree impact damage. Alabama severe weather season (March-May and November) accelerates wear.
Most policies cover sudden damage from wind, hail, and fallen trees. Gradual wear and aging typically are not covered. Your deductible and roof age affect the claim outcome. Document damage immediately after storms and file promptly.
Most residential roofs in the Shoals area take 1-3 days depending on size, pitch, weather, and whether a tear-off is needed. Larger or steeper roofs may take up to 4-5 days. Weather delays are the most common scheduling factor in spring storm season.
Before approving roof work, homeowners should understand the materials, ventilation details, cleanup expectations, payment timing, and what is excluded. Clear written terms prevent confusion later.